Refund policy

Return & Refund Policy

At Amoura Luxe, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 15 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Earrings
  • Hair accessories
  • Personalized or custom-made products
  • Final sale items

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the item and packaging

We will review the issue and provide a replacement or refund when appropriate.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Original shipping costs are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact

For return requests, please contact:

Email: Judelinebusiness20@gmail.com